You can trust that your order will be quickly processed and safely delivered. Please keep in mind that orders are processed and shipped Monday through Friday, if you place an order on Friday after 3:00pm Arizona Time it will begin processing on Monday at 8:00am Arizona time.

The UPS Program will offer a delivery time frame; however, the actual amount of time to delivery could vary depending on the availability of stock and actual shipping date. Tracking numbers will be sent along with confirmation of shipment.

The USPS options including Priority Mail are on NO guaranteed time frame. We will send your package as soon as the products are available; the amount of travel time varies. If there is a tracking number available it will be provided upon confirmation of shipment.

International Customers: PRO Orthopedic does not pay and is in no way responsible for any additional duties, fees or taxes that are added to your package by the receiving country. Such duties, fees and taxes are the sole responsibility of the recipient. If you want the ability to track your packages, please choose UPS Services.

PLEASE NOTE that UPS will NOT deliver to a Postal Box, only a street address is acceptable to insure proper delivery for this carrier. If you do not provide a proper address it could delay the shipment of your order.